Monday, December 04, 2006
Negotiation Chapter 7:Ethics in Negotiation
Chapter 7 : Ethics in Negotiation
The effective negotiator must recognize when the questions are relevent and what factors must be considered to answer them. There are several major ethical questions that arise in negotiation:
1. What are ethics and how do they apply to negotiation?
2. What major types of rthical and unethical conduct are likely to coccur in negotiation?
3. How can negotiators deal with the other party’s use of deception?
What are ethics and why do they apply to negotiation?
Ethics proceed from particular philosophies, which support to a)define the nature of the world in which we live, and b) prescribe rules for living togrther. There are four type of ethics: 1)end-result ethics: in that the rightness of an action in determined by evaluating the pros and cons of its consequences, 2) rule ethics: in that the rightness of an action is determined by existing lawa and contemporary social standards that define what is right and wrong and where the line is., 3) social contract ethics: in that the rightness of an action is based on the customs and norms of a particular society or community., and 4) personalistic ethics: in that the rightness of an action is based on one’s own conscience and moral standards.
How do negotiators choose to use ethical or unethical tactics?
· Ethical tactics in negotiation are mostly about truth telling – concerned with standards of truth telling—how honest, candid, and disclosing a negotiator should be.
· Typologies of deceptive tactics – seen as inappropriate and unethical in negotiation.
Intentions and motives to use deceptive tactics
· The motivation to behave unethically
· The consequences of unethical conduct – based on whether the tactic is effective; how the other person, constituencies, and audiences evaluate the tactic; and how the negotiator evaluates the tactics.
· Explanations and justifications – the primary purpose is to rationalize, explain, or excuse the behavior—to verbalize some good, legitimate reason why this tactic was necessary.
How can negotiators deal with the other party’s use of deception?
· Asking probing questions about the other’s position, point of view, information, and so on may help you uncover the key information that was omitted.
· Recognize the tactic – ignore the tactic, ask questions, “call” the tactic, respond in kind, and discuss what you see and offer to help the other party change to move honest behaviors.